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NEW QUESTION # 33
Which SAP AI tool provides businesses with chatbots for automated customer interactions? Please choose the correct answer.
Answer: A
Explanation:
SAP Conversational AI is the primary tool for providing businesses with chatbots to automate customer interactions, leveraging natural language processing for seamless communication. The correct answer is SAP Conversational AI, as it is explicitly designed for this purpose.
SAP documentation explains: "SAP Conversational AI, powered by Joule, enables businesses to deploy chatbots that automate customer interactions, answer inquiries, and enhance engagement through natural language processing." This tool supports "proactively finding answers to customer questions" and "turning prospects into customers using instant account insights," as seen in SAP Sales Cloud and SAP Service Cloud.
For example, Joule's conversational capabilities allow businesses to automate customer support, provide personalized responses, and integrate with business processes for efficient service delivery.
The incorrect options are not relevant to chatbots. SAP Business AI Core is a platform fordeveloping and running AI models, not a chatbot solution. SAP Intelligent RPA automates repetitive tasks, not customer interactions. SAP Cloud ERP AI refers to AI capabilities within ERP systems, not specifically chatbots. SAP Conversational AI's role in customer experience, as evidenced by its integration with SAP Customer Experience solutions, confirms its suitability.
NEW QUESTION # 34
Which SAP AI solutions enhance real-time decision-making for businesses?
There are 3 correct answers to this question.
Response:
Answer: B,C,D
NEW QUESTION # 35
A company wants to leverage AI for optimizing hiring processes and employee retention. Which SAP solutions should they use?
There are 3 correct answers to this question.
Response:
Answer: B,C,E
NEW QUESTION # 36
A multinational company wants to implement AI-based fraud detection for its financial transactions. Which SAP AI solutions should they use? Note: There are 3 correct answers to this question.
Answer: A,C,D
Explanation:
For a multinational company seeking AI-based fraud detection in financial transactions, SAP offers solutions that leverage machine learning and automation to identify and mitigate fraudulent activities. The correct answers are SAP AI Business Services, SAP Predictive Analytics, and SAP Intelligent RPA, as these solutions directly support fraud detection in financial processes.
SAP documentation explains: "SAP AI solutions can detect anomalies and patterns in financial transactions, procurement processes, and other business operations to identify potential fraud and risks." SAP AI Business Services provide "machine learning capabilities for fraud detection in finance," enabling real-time monitoring of transactions to identify suspicious activities. SAP Predictive Analytics, embedded in SAP S/4HANA, supports "AI-assisted anomaly detection" to "predict and identify unusual patterns in financial data," such as fraudulent transactions, enhancing security. SAP Intelligent RPA automates "transaction monitoring and validation processes," using AI to flag potential fraud by cross-referencing data against predefined rules, as seen in financial reconciliation workflows.
The incorrect options-SAP SuccessFactors AI and SAP Cloud ERP-are not relevant. SAP SuccessFactors AI focuses on HR processes, such as recruitment, not financial fraud detection. SAP Cloud ERP is a broad platform that may include AI but is not specifically tailored for fraud detection compared to the selected solutions. SAP's financial AI solutions, as evidenced by their use in SAP Cash Application, confirm the suitability of the chosen answers.
NEW QUESTION # 37
Which SAP AI solutions enhance real-time decision-making for businesses? Note: There are 3 correct answers to this question.
Answer: B,C,D
Explanation:
SAP AI solutions enhance real-time decision-making by providing predictive insights, AI infrastructure, and automated interactions. The correct answers are SAP Predictive Analytics, SAP AI Core, and SAP Conversational AI, as these solutions are documented for their role in enabling real-time decision-making.
SAP documentation highlights: "SAP Business AI supports real-time decision-making through predictive analytics, AI-driven automation, and natural language processing." SAP Predictive Analytics enables "real- time decision-making insights" by analyzing live data to "predict trends and outcomes," such as demand forecasting in SAP Integrated Business Planning. SAP AI Core provides "infrastructure for running AI models in real-time," supporting applications that require immediate insights, such as fraud detection in SAP S
/4HANA. SAP Conversational AI, powered by Joule, enhances "real-time decision-making by automating responses to customer inquiries" and "providing instant account insights," as seen in SAP Sales Cloud, enabling rapid business decisions.
The incorrect options-SAP Business Warehouse and SAP Extended Warehouse Management-are not primarily focused on real-time decision-making. SAP Business Warehouse is a data storage platform, not an AI-driven solution for real-time insights. SAP Extended Warehouse Management focuses on logistics, not real-time decision-making. SAP's case studies, such as Henkel's use of AI for supply chain decisions, confirm the relevance of the selected solutions.
NEW QUESTION # 38
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